When we receive your order, we provide you with a confirmation to your email. In addition, when you receive your order confirmation we have pre-authorised your payment method. We check with our warehouse or suppliers to make sure that your desired item is available and can be despatched. In the event that your items are unavailable for immediate despatch, we remove the pre-authorisation from your credit card and send you an email informing you of our actions. When items are available to be dispatched, we process the charges and prepare to despatch your order.
How will my order be delivered?
- All orders will be delivered using specialist fine art and fragile item couriers.
Once we process your payment, we will attempt to dispatch your items within the delivery timeframe stated on the product page. Due to utilising such specialist carriers we generally work to a maximum 7 - 14 working day lead time. This is a general guideline and can be subject to change depending on demand, and the courier's individual schedule.
- We will send you a despatch notification after your item/s have left the warehouse. We will choose the most suitable courier after you order. It's not possible to choose a courier or delivery method yourself.
- Tracking information, when available, will be sent to you via email and/or SMS text message.
- If you require your mirror faster than the stated delivery time, an express service can be arranged, at an extra cost. This will be quoted on a case by case basis.
- If you are not at home on your agreed scheduled delivery time and date, you may be recharged a delivery fee.
Where does Mirrors By Reflection deliver?
We deliver anywhere in the UK (United Kingdom)
There may be additional charges for the 'offshore domestic regions' and ‘Scottish Highlands’: the Channel Islands, Isle of Wight, Isle of Man, Scilly Isles, Scottish Highlands, Scottish Islands and Northern Ireland.
If your address is outside of the UK mainland please contact for a delivery quote, either by email firstname.lastname@example.org or by phone +441618182041.